# Terms of Service > The rules for using Hiremast: your account, your content, payments, AI-written resumes and what we're responsible for. Canonical: https://hiremast.in/terms Last updated: 2026-11-08 These terms are the agreement between you and Hiremast for using the website, the app and everything in them (together, the “Service”). By creating an account or using the Service, you agree to them. If you don't agree, please don't use Hiremast. ## The short version - You must be 18 or older, and you're responsible for your account. - Everything on a resume must be true. You check every resume before you send it anywhere. - Hiremast uses AI. It can make mistakes, and no score or resume guarantees an interview or a job. - Your resume content stays yours. We only use it to run the Service for you. - Payments are one-time, never auto-renew, and unused purchases can be refunded within 7 days. - Our liability is limited to what you paid us in the last 12 months. ## 1. Who we are Hiremast is run by an individual based in India (“Hiremast”, “we”, “us”). Hiremast is not yet a registered company. If we form a company to run Hiremast, these terms and your account will move to it, and we'll tell you before that happens. You can reach us at [support@hiremast.in](mailto:support@hiremast.in?subject=Hiremast%20terms). Our [Contact page](https://hiremast.in/contact) lists every way to reach us, including our Grievance Officer. ## 2. Who can use Hiremast - You must be at least 18 years old and able to enter a binding contract under Indian law. - You may use Hiremast only for your own job search. One account per person. - If you use Hiremast for an organisation, such as a college placement cell, you confirm that you're allowed to accept these terms for it. ## 3. Your account - You sign in with your email and password, or with Google or GitHub. Keep your password and access to that email secure. Anything done from your account is your responsibility. - Tell us straight away at [support@hiremast.in](mailto:support@hiremast.in?subject=Account%20security) if you think someone else has used your account. - Give us accurate account details, and keep them up to date. - You can delete your account at any time from Settings. What deletion removes, and what we must keep, is explained in the [Privacy Policy](https://hiremast.in/privacy#retention). ## 4. What Hiremast does, and doesn't Hiremast turns the facts you give us (your “vault”) into resumes and cover letters tailored to a job post, scores how well they match it, and helps you track applications. Parts of the Service use artificial intelligence (AI) from third-party providers. **No guarantee of results.** We don't promise that any resume will pass an employer's screening, get you an interview, or get you a job. Match scores and ATS checks are our estimates. Employers and their applicant tracking systems work in their own ways, which we don't control or see. **AI can be wrong.** We design Hiremast to use only facts you've confirmed, and to check what the AI writes against them. Even so, AI output can contain errors, leave things out, or word things in ways you don't intend. **You must read and correct every resume and cover letter before you use it.** **Not professional advice.** Hiremast, including its resume guides, is general information. It isn't career, legal or immigration advice. We may change, add or remove features. If we remove something you paid for, we'll offer a fair replacement or a refund for the unused part. ## 5. Your content, and keeping it true “Your content” means everything you give us: resumes you upload or paste, facts in your vault, answers to questions, job posts, notes, and the resumes and cover letters made from them. - **It stays yours.** You give us permission to store, process and change your content only to run the Service for you: to parse it, write and score your resumes, make your files, and keep your account working. This permission ends when you delete the content or your account, except for anything we must keep by law. - **We don't sell it, and we don't use it to train AI.** See the [Privacy Policy](https://hiremast.in/privacy). - **It must be true.** You confirm that everything you add to your vault, and everything on a resume you send, is accurate and yours. Don't add degrees, jobs, skills, results or certifications you don't have. Misrepresenting your background to an employer can have serious consequences, and that responsibility is yours alone. - **Only your own data.** Don't upload other people's resumes or personal details without their permission. If you add a referee's or a colleague's contact details, you confirm that they agreed to it. - **Job links.** When you give us a link to a job post, we fetch that one public page for you. Only give us links to pages you're allowed to view. ## 6. Things you must not do - Use Hiremast to create false, misleading or fraudulent documents, or to impersonate someone else. - Upload anything illegal, harmful, hateful, or that infringes someone else's rights, or any malware. - Try to get around usage limits, rate limits or payments, or create several accounts to get more free resumes or referral credits. - Scrape, copy or resell the Service or its output in bulk, or use bots to access it, except through features we provide. - Probe, scan or test the security of Hiremast, or interfere with how it works, without our written permission. If you find a security problem, please tell us at [support@hiremast.in](mailto:support@hiremast.in?subject=Security%20report). - Copy, reverse engineer or rebuild the Service, its templates or its guides. - Use Hiremast in a way that breaks any law that applies to you. ## 7. Plans and payments - **Free plan.** Three tailored resumes each calendar month, as clean PDFs. Word download and cover letters need a credit or a pass. Unused free resumes don't carry over. - **Credit packs.** One credit makes one tailored resume, or unlocks Word and a cover letter for a free one. Credits don't expire while your account exists. - **Monthly Pass.** Lasts 30 days from purchase, with a fair-use limit of 60 tailored resumes in that period. It never renews on its own. Buying another pass while one is active adds 30 days to it. - Prices are shown in Indian rupees on the [Pricing page](https://hiremast.in/pricing) before you pay. We aren't currently registered for GST, so no GST is charged. If that changes, any taxes will be shown at checkout. - Payments are processed by Dodo Payments. We never see or store your card, UPI or bank details. - We may change prices for the future. A change never affects credits or passes you've already bought. - Credits, passes and referral credits have no cash value. You can't transfer or sell them. Refunds and what happens when a resume fails are covered in our [Refunds and cancellations policy](https://hiremast.in/refunds), which is part of these terms. ## 8. Referrals When someone signs up with your referral code, you and they may get free credits, up to a limit on how many sign-ups earn you credits. Referrals must be real people who choose to sign up. If we find self-referrals, fake accounts or other abuse, we may remove the credits and suspend the accounts involved. We may change or end the referral programme for the future; credits already earned stay. ## 9. Who owns what Hiremast's software, design, templates, scoring, resume guides and brand belong to us. You may use them only to use the Service as intended. The resumes and cover letters made for you are yours to use for your job search. If you send us feedback or ideas, we may use them freely, without owing you anything. ## 10. Other services Hiremast relies on other companies, such as our AI, payment, sign-in, email and hosting providers (listed in the [Privacy Policy](https://hiremast.in/privacy#sharing)). We aren't responsible for their services or their outages. Links to job sites and other websites are for your convenience; we don't control those sites. ## 11. Suspension and ending your account - You can stop using Hiremast and delete your account at any time. - We may suspend or close your account if you break these terms, misuse the Service, put other users or Hiremast at risk, or if the law requires it. Where we reasonably can, we'll tell you why first and give you a chance to fix it. - If we close your account without you having broken these terms, we'll refund unused credits and the unused part of an active pass. - We may stop offering Hiremast altogether. If we do, we'll give at least 30 days' notice, time to download your resumes, and refunds for unused purchases. ## 12. Disclaimer We work hard to keep Hiremast accurate, secure and available. Still, to the extent the law allows, the Service is provided “as is” and “as available”, without warranties of any kind, such as that it will always be available, error-free, or right for your purpose. Nothing in these terms removes rights you have under the Consumer Protection Act, 2019 or any other law that can't be excluded. ## 13. Limits on our liability - To the extent the law allows, we aren't liable for indirect or consequential losses, such as lost job opportunities, lost income, lost data you didn't keep a copy of, or how an employer treated your application. - Our total liability to you for any claim about the Service is limited to the amount you paid Hiremast in the 12 months before the claim arose, or ₹1,000 if you haven't paid us anything. - These limits don't apply where the law doesn't allow them, such as for fraud. ## 14. Your responsibility for misuse If someone makes a claim against us because of content you gave us, false information you put on a resume, or your breach of these terms or the law, you agree to cover our reasonable costs and losses from that claim. ## 15. Changes to these terms We may update these terms as Hiremast changes or the law requires. For important changes, we'll tell you by email or in the app at least 15 days before they apply. If you keep using Hiremast after that, the new terms apply; if you don't agree, you can delete your account and ask for a refund of unused purchases. The date at the top always shows the latest version. ## 16. Governing law and disputes These terms are governed by the laws of India. If you have a problem, please contact us first at [support@hiremast.in](mailto:support@hiremast.in?subject=Dispute) or through our [Grievance Officer](https://hiremast.in/contact); most issues can be sorted out quickly. If we can't resolve it within 30 days, either of us may take it to the competent courts in India. You may also approach a consumer commission under the Consumer Protection Act, 2019. ## 17. General - These terms, the Privacy Policy and the Refunds policy are the whole agreement between you and Hiremast about the Service. - If part of these terms can't be enforced, the rest still applies. - If we don't enforce a right straight away, we haven't given it up. - You may not transfer your account or these terms to someone else. We may transfer them to a company that takes over Hiremast, as explained in section 1. - We aren't responsible for delays or failures caused by events outside our reasonable control, such as outages at our providers, natural disasters or government action.