# Contact and grievances

> How to reach Hiremast for support, refunds, privacy requests and complaints, and who our Grievance Officer is.

Canonical: https://hiremast.in/contact
Last updated: 2026-11-08

Hiremast is run by an individual based in India. Write to us about anything: a question, a refund, your data, or a complaint. A person reads every email.

## 1. Email us

[support@hiremast.in](mailto:support@hiremast.in?subject=Hiremast)

Write from the email on your Hiremast account, so we can find it. For a payment, include the date and amount or the payment ID from your Dodo Payments receipt.

- **Refunds and payments:** see [Refunds and cancellations](https://hiremast.in/refunds).
- **Your data:** access, correction, deletion or withdrawing consent; see [your rights](https://hiremast.in/privacy#rights).
- **Security problems:** tell us privately and we'll respond quickly.
- **Placement cells and colleges:** see [Hiremast for colleges](https://hiremast.in/colleges).

## 2. Grievance Officer

Under the Information Technology Act, 2000, its rules, and the Digital Personal Data Protection Act, 2023, you can raise a grievance about Hiremast or how we handle your personal data with our Grievance Officer:

- **Name:** Hiremast Grievance Officer
- **Email:** [support@hiremast.in](mailto:support@hiremast.in?subject=Grievance)
- **Location:** India

We acknowledge every grievance within 24 hours and resolve it within 15 days. If you're not satisfied with how we handled a complaint about your personal data, you can complain to the Data Protection Board of India.